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Open Internet Explorer, click Tools on the top menu bar, and then click Internet Options. Cut and paste the below address into the address box click Apply and OK. Click Home (icon looks like a house) and you're set.


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Make Your Ideas Count $$$

Do you have creative ideas that could be implemented to become powerful innovations? In a world of doing more with less, ensuring we maintain efficient processes and brainstorming better ways of doing business is highly important. UTMB-CMC encourages you to share your ideas, and if any of your ideas are selected as powerful innovations, you can receive up to $500.

To share your ideas, please email.

Community News

Welcome To Correctional Managed Care

(7/25/14) - Please join UTMB Region I (Beeville) in welcoming our July 14, 2014 new hires to UTMB -CMC. 

Maria Risaliti – Mid Level Practitioner/Travis Unit;  Craig Slack – Mental Health Clinician/McConnell Unit;  Michele Brown – LVN/Garza Unit;  Kristin Morales – Clinical Educator/Garza Unit.  Welcome to UTMB Correctional Managed Care! 

(7/25/14) - Please join the Huntsville Area (Region 2) in welcoming the following employees to the exciting world of Correctional Managed Care. Front Row (L-R): Ashlea Alworth, LVN/ Estelle, Kaylie Wheeler, CMA/Eastham, Kristi Bickham, LVN/Estelle and Jenny Duke, CCA/Huntsville. Back Row (L-R): Brittany Harrell, PCT/Estelle, Yvonne Williams, RN/Polunsky, Melinda Bobmanuel, LVN/Estelle, Elizabeth Cooper, Phlebotomist/Huntsville and Sharla Madl, LVN/Estelle.

(7/25/14) - Please join us in welcoming our newest employees to CMC Region I Gatesville. L to R:  David Gonzales - NCIII – Hughes, Raeven Moody - NCIII – Hughes, Jade Gorgas - LVN - Hughes


(7/23/14) - The Computer Training Lab, currently located in the TDCJ Health Services building at the West Hill Mall in Huntsville is being relocated to CMC’s offices in Conroe. The seating capacity has been increased from 10 to 16 computers and the move is scheduled for the week of August 4, 2014.

Reservations should be made through email to Paula Mason ( or Sherry Williford (

The address for the new location is:
UTMB Conroe CMC Operations Office
200 River Pointe Dr. Ste. 242
Conroe, Texas 77304

FY15 CME Policy

(7/22/14) - After reviewing the FY14 CME policy for providers, no changes were made to the policy. Therefore, the attached policy will be in effect for FY15 starting September 1, 2014.

Skyview and Hodge - May 2014 Employee of the Month Recognition

(7/21/14) - The Rewards and Recognition ceremony for May was held at Skyview/Hodge A control on June 26th at 10 am.  Donuts were provided for attendees.  Certificates were awarded to those recognized along with a “Super Star” cup and framed certificate to the EOM for May 2014.  Co-workers recognized Dixie Titus, MHC and Kenneth Bain, LVN for their outstanding attitudes and commitment in the work place.

Kenneth Bain, LVN and Dixie Titus, MHC

Dixie Titus, Employee of the Month May 2014 and Robin Rigsby, R&R Committee Member

Dixie Titus was awarded with the Employee of the Month for May 2014.  Ms. Titus was recognized for helping out a co-worker who was not feeling well.  She not only helped with some assigned duties she continued to check on that co-worker throughout the day.  She was also recognized for her ability to get patients to attend their psychiatric appointments when others have been unsuccessful.  Co-workers report that she is always willing to help without complaint.  Here are a few things said about Ms. Titus:

Ms. Titus is an awesome team player going out of her way to help her fellow co-worker.

Besides her bubbly personality and stylish dress code she is also willing to help when needed.  Thanks Ms. Titus for going above and beyond!

Important Drug Recall Notice:  Baxter 0.9% Sodium Chloride Injections in 100 ml MINI-BAG PLUS Containers

Date of Notice: 07/18/2014

(7/18/14) - Baxter is recalling the following lot of 0.9% Sodium Chloride Injection in 100 ml MINI-BAG PLUS Containers due to the possibility that the injections may contain particulate matter. Baxter also states that if infused, particulate matter may result in blockages of blood vessels, which may lead to stroke, heart attack, or damage to other organs such as the kidney or liver. Baxter further states allergic reactions, local irritation, and inflammation are also possible. Baxter states that it has received any reports of adverse events related to this problem.

0.9% Sodium Chloride (Normal Saline) in 100ml MINIBAG PLUS Containers
Product number: 2B0043
NDC: 0338-0553-18
Lot Number:  P308650
Expires: OCT 2014

All returned product must be placed in a container separate from any other returns or medications.  Products should be clearly marked as recalled and a copy of this recall notification should be returned with the drugs.  The unit name, contact person, and contact’s telephone number must be included with the recalled product in order to receive credit. Please send the recalled product to the Pharmacy attention: Jeri Callahan.

We appreciate your timely assistance in this matter. 

Unit Name:                                                       

Contact Person:                                                

Contact’s Telephone Number:                            


(7/18/14) - Effective July 19, 2014 all non-exempt, overtime eligible employees will be required to start using time clocks on their work units. Attached is a Frequently Asked Questions (FAQs) document that the Human Resources Department has compiled as a reference for those employees who will be using the time clocks. Please review this document to ensure that you are properly clocking in and out on your unit of assignment.

Click here to review the FAQs


(7/18/14) - As a reminder, last summer UTMB and all other UT-System institutions implemented a revised Travel Program.   At UTMB, in addition to our existing agencies (Marchi Travel,  Travel Counselors and SWABIZ),  Anthony Travel Inc. was added as a new approved agency for booking domestic flights.   UTMB is the only UT-Institution that was able to continue use of local travel agencies, thus providing our travelers with more choice.     All other components utilize only Anthony Travel or its partner agency.     Note:   Anthony Travel is the only approved agency for reserving International flights.     New contracts were signed for Car Rentals as a part of this UT-System program.    The approved car rental agencies for use by UTMB travelers are Avis/Budget, Enterprise/National and Hertz.    

Mandatory use of contracted agencies:    As outlined in this UT-System initiative, Airfare can be reserved only through one of the contracted Travel Agencies mentioned above, unless certain rare circumstances apply.    Use of only the contracted Rental Car companies is also mandatory.    

Please find more information on this topic on the UTMB Travel intranet site.     

Diboll Unit ACA

(7/18/14) - The Diboll Unit in June went through their ACA with a 100% for medical and 100% overall.  The Diboll Staff did an exceptional job of pulling together and making the accreditation there a success.  The PM/NM Mrs. Ganata Christian and her staff did a fantastic job. 

Jester Complex Employee of the Quarter

(7/18/14) - The Jester Complex selected an Employee of the Quarter, and we would like to share that with everyone.  Wholeheartedly, we all agreed with the nomination.  What a great employee to have within the Jester Complex!  Thanks for a job well done.  She was presented with a $25 Visa gift card.

Cynthia Delgado

Cynthia Delgado, LVN-CID - Jester 1 Unit

Nomination reads: I am nominating Ms. Cynthia Delgado.  She has been such a huge support system to me.  Being a fairly new CID nurse in an extremely busy unit, there is no way I could have maintained my sanity as well as the workload involved without her.  Ms. Delgado is extremely knowledgeable in all aspects of CID.   I have never asked her a question she didn’t know the answer to.  She works very hard at her job and always has the patient’s best interest in mind.  I could go on and on, but I’ll stop there. 


(7/16/14) - CMC Wound Care Committee has just released the first edition of the UTMB CMC WOUND CARE HANDBOOK. The purpose of this resource is to offer healthcare providers a quick and readily available reference on the basics of wound care. It can be downloaded and printed, or viewed from the web. Click here to view or you can find on the CMC Wound Care Program’s webpage under Departments, along with many other great resources developed by the CMC Wound Care Committee. The Handbook is best used in adjunct with the P&T approved Wound Care Disease Management Guidelines and the Wound Care Pictorial. Please also revisit the Wound Care CKAPs posted on the webpage for more information on specific types of wounds.

Congratulations to Cole and C. Moore on Audit

(7/16/14) - Congratulations to all the staff at Cole and C. Moore for an exceptional audit. The unit overall scores were 98.36% for Non-Mandatory folders and 100% for Mandatory. Medical had 100% in both areas! The auditors had nothing but praise for us. They commended our staff in the way they work together and stick together through the tough times. The cleanliness and sanitation was noted to be exceptional - stating they did not find any dirt in the corners or cobwebs anywhere. The Medical auditor, Katherine Montag, stated she could see the teamwork, experience, and offender's appreciation of services. Our Texas Hospitality was greatly appreciated also. Great job to all! Thanks for all you do.

Vickie Ann Eaton Parker's Life Celebration

(7/15/14) - Vickie Parker: 45, of Angleton, TX, went home to be with Jesus, Thursday, July 10, 2014. She was born in Sweeny, TX on July 20, 1968 to William and Sunny Eaton. Vickie graduated from Angleton High School in 1986 and went on to receive an Associates degree from the Art Institute of Houston and a Bachelor Degree in Psychology from Kaplan University.

Vickie took pride in working as an Administrative CCA for UTMB-CMC Ramsey Cluster. In her spare time she enjoyed fellowshipping with her friends at Catch the Fire and Life Church, working with autistic children, and spending time with her family.

Vickie was met in heaven by her father William Eaton. She will be loved and missed by her mother Sunny Eaton, son Corey Roy, brother Ronnie, sister-in-law Dianna, nephews Justin and Trevor, and many other family and friends.

A Celebration of her life will be held Saturday July 19th, 2014 at 2p.m at Life Foursquare Church, 501 Karankawa, Angleton, TX., with Cere Muscarella Officiating .

In lieu of flowers donations may be made to Life Four Square Church, Children’s ministry.

Third LEAN Six Sigma Learning Module Posted on CLP

(7/15/14) - As many of our CMC staff are aware, we have had a small multidisciplinary group of staff embarking on the Lean Six Sigma journey over the last 9 months. In addition to having additional staff go through formal training, we would like to disseminate the information we have learned in our classes to the rest of the organization as an introduction to Lean Six Sigma methods and tools. Providing this information will enable all to use some of the more common tools to solve unit based problems in a more methodical and data driven manner.

Effective Monday, July 14, a learning module entitled “Getting Better: Using LEAN Six Sigma to Improve Performance in Correctional Managed Care: MODULE 3 The Measure Phase” will be available on the Computer Learning Portal. Please take a chance to review this information at your leisure.

We have posted 3 learning modules now and we expect to provide 3 subsequent modules to cover the Measure, Analyze, Improve and Control (DMAIC) Phases of Lean Six Sigma to be released between now and October 2014.

Time Clock Announcement

(7/15/14) - Click here to view the entire article.

Important Drug Recall Notice:  Hospira Lactated Ringer’s and Dextrose 5% Injection, 1000 ml 

Date of Notice: 07/11/2014 

(7/11/14) - Hospira is recalling the following lot of Lactated Ringers and 5% Dextrose injection 1000 ml due to one confirmed customer report where particulate was identified within the solution of the primary container. The particulate was identified as a filamentous-like structured particulate indicative of mold.

Intravenous administration of a non-sterile product can result in infections that may be life-threatening, and may result in prolonged hospitalization or organ failure. Hospira has not received reports of any adverse events associated with this issue for this lot to date, and has not identified any quality issues with retention samples for this lot.

Hospira Lactated Ringers and 5% Dextrose Injection, 1000 ml

NDC   0409-7929-09

Lot:   35-118-JT, Expires:  11/1/2015

All returned product must be placed in a container separate from any other returns or medications.  Products should be clearly marked as recalled and a copy of this recall notification should be returned with the drugs. 

The unit name, contact person, and contact’s telephone number must be included with the recalled product in order to receive credit. Please send the recalled product to the Pharmacy attention: Jeri Callahan.

We appreciate your timely assistance in this matter. 

Unit Name:                                                       

Contact Person:                                                

Contact’s Telephone Number:                            

Welcome to Correctional Managed Care

(7/11/14) - Please join Region II – Palestine in welcoming our newest employees to Correctional Managed Care.

L-R:  Kristin Wallace, Dental Assistant, Hutchins; Franchette Nelson, LVN, Coffield; Gideon Oputy, LVN, Coffield.

2014 NON FACILITY BASED NOMINEES and 1st   2nd and 3rd Place Winners

(7/10/14) - Congratulations to the following employees for being nominated for the CMC Employee Recognition Award categories and to the 1st, 2nd, and 3rd place winners of each category.  The 1st place winners will be included in the pool with the unit based staff for final selection of 1st, 2nd and 3rd place CMC finalists.  Click here to view the entire article.


(7/9/14) -My name is Billy Horton. I am the director of UTMB-CMC Dental Services and am pleased to present this month’s Senior Leadership Update. I started my career with UTMB at the Stiles unit in January of 2000, then served on the management team at the FBOP complex in Beaumont, and currently operate out of the LeBlanc unit. Recent rounding to many of the facilities has given me the opportunity to meet many of you, and I appreciate your hospitality. It is always good to be able to sit down and visit with unit staff, share information, and listen to concerns.

Feedback that we have received from Human Resources indicates that CMC is doing very well with the new self-service evaluation process. However, to ensure that CMC is able to meet the July 31 UTMB timeline for completion of all employee evaluations, CMC has imposed its own internal deadline for completion of the evaluations. If you have not already done so, our senior leaders are requesting that you complete your self-evaluation and forward the document to your direct reporting supervisor no later than July 11. This will ensure that we meet UTMB’s timelines and requirements. Your efforts are greatly appreciated

LAR (Legislative Appropriations Request)
The Texas Legislature will convene in January of 2015, and CMC leaders have been working closely with TDCJ in preparing our FY16/17 LAR. We appreciate the input from our facility and regional management teams in completing this task.

Annual Compliance Training
Just a reminder that the deadline to complete your annual compliance training is nearly here. If you have not already done so, please take the time to complete your required training.

Time Clock Update
Currently, the Estelle unit, Carole Young facility, Jester complex, and the Central Pharmacy are completing a time clock pilot. All appears to be going reasonably well. Due to the complexity of these units, we believe that they should be able to identify most of the challenges that we will encounter. Our CMC HR department will soon be sending out FAQs for managers/timekeepers to share with all employees. If the pilot continues to meet payroll and HR requirements, it is expected that time clock utilization will be implemented throughout CMC on July 19. All employees will be asked to maintain a hard copy timesheet for at least the first pay period to ensure that they get paid properly if any electronic glitches occur.

CMC Homepage
A prototype of a new web page redesign is in development and we have scheduled a focus group comprised of front-line users to give us feedback on how to optimize information flow for a leaner web page.

Digital Radiology
The FY14 roll-out of the new computed radiography (CR) systems is nearly complete. Thus far, 54 units have been installed. The remaining unit (Jester IV) will have its CR system installed in September. Dental currently has digital panorex machines at 6 facilities and we are hopeful to be able install additional systems at other in-processing facilities in the next fiscal year.

CMC Manager Training
Plans are currently underway to roll-out CMC manager training in the fall for both new and seasoned supervisors. This training will help prepare our managers to be more effective in carrying out their leadership roles and to guide employees through the many changes that occur in a correctional healthcare setting.

Mental Health Services
Mental Health Services and TDCJ Health Services have announced the development of the TDCJ Administrative Segregation Therapeutic Diversion Program, which is being implemented at the Hughes unit in Gatesville. This program will not be replacing any of the other therapeutic programs, but will be an additional opportunity for mental health to offer a continuum of care as related to restrictive housing. The program will promote skills designed to improve offenders’ decision-making, impulse control, and quality of life and to prepare them for release to the general population.

Dental Trivia

  • George Washington only had one natural tooth remaining when he was inaugurated in 1789 for his first term as President.
  • In England and America, it was a common practice for the blacksmith to moonlight as a dentist. Every town had a blacksmith but did not always have a barber, a doctor, or a dentist.
  • The majority of victims killed in the 9/11 terrorist attack were identified by dental forensics rather than DNA.
  • In the mid 1990s, a West Virginia inmate braided dental floss into a rope and scaled a prison wall to escape. This was not the first, nor will it be the last, incident of dental devices used for brushing or flossing being altered and used as a weapon or a means of escape by incarcerated individuals.
  • It takes 14 muscles to smile and 43 muscles to frown.

Dental Quiz

  • One of the strongest muscles in the body is located in your jaws. What is the force, in pounds of pressure, that is applied to the molars when you bite down? 80, 175, or 200
  • Which of the following famous men practiced dentistry? Paul Revere (silversmith), Doc Holliday (gambler/gunslinger), Zane Gray (western novelist)
  •  What is the hardest part of your entire body?
  • How many adult teeth do humans have?
  • How many baby teeth?
  • George Washington had “wooden” or “ivory” teeth?
  • Name the longest tooth in humans.
  • Who is credited for introducing chewing gum to the US? Thomas Edison, Santa Anna, or Christopher Columbus
  • A dog has how many teeth? 25, 32, or 42
  • If you don’t floss, what percentage of your teeth do you fail to clean? 10%, 35%, or 50%

Click here to view the answers

Region III, J.W. Hamilton, Jr. Facility

(7/7/14) - The J.W. Hamilton, Jr. Facility Management Team is excited to announce the Employee of the Quarter, Kimberly Toney, Correctional Clinical Associate.  Kim is a detail oriented employee who consistently strives for 100% accuracy in every task assigned to her.  She is always available for back-up support to her coworkers and motivated to cross-train in areas across the clinic.  She is an integral part of a close net team at the Hamilton Unit.  Kim helps ensure administration runs smoothly on a daily basis.  Thanks Kim for your dedication and loyalty to Correctional Managed Care! 

Welcome to Correctional Managed Care

(7/7/14) - Please join Region II – Palestine in welcoming our newest employees to Correctional Managed Care.

L-R:  Ashley Dressell, CCA, Coffield; Mark Reynolds, MLP, Lindsey; Elizabeth Holt, MHCM, Hodge; and Shreehba Kafle, MLP, Bridgeport.

(7/7/14) - Please join UTMB Region I (Beeville) in welcoming our June 30, 2014 new hires to UTMB - CMC.  (L-R) Donna Pfannstiel, LVN - McConnell Unit;  Laurie Gonzales, NCI - Connally Unit; Sayeeda Bennett, CMA - Lockhart; Lacey Koonce, Dental Assistant - Garza Unit;  Teresa Lubbock, Dental Hygienist - Connally Unit.  Welcome to UTMB – Correctional Managed Care! 

(7/7/14) - Please join us in welcoming the following new employees' to UTMB CMC Region 1, Gatesville. L to R: Allison Perry, CCA – Crain, Kelli Biddle, LVN – Bartlett, Malotsha Foster, Mid Level Provider - Crain

(7/7/14) -Please join the Huntsville Area (Region 2) in welcoming the following employees to the exciting world of Correctional Managed Care. Center Front: Callie Doyle, PCT/ Estelle. Second Row (L-R): Maria Diaz, Pharmacy Resident/CMC Pharmacy, Sylvia Muange, PCT/Estelle, Corrin Peddy, RN/Estelle, Yolanda Fletcher, CMA/Polunsky, Christiana Parks, LVN/Pack and Macy Ginsel, Phlebotomist/Byrd. Third Row (L-R): Ashley Cunningham, Pharmacy Tech/CMC Pharmacy, Tilease Jacques, CMA/Estelle, Charles Watkins, Dialysis PCT/Estelle, Cheryl Gregory, CCA/PECC, Arthur Bonner, MLP/Polunsky and Christy Pounders, RN/Duncan.

New Edition of the CMC Formulary Book

(7/1/14) - The 20th edition of the CMC Formulary Book has been published and will be distributed to facilities over the next few weeks.  An updated electronic version is already available on the Pharmacy homepage (  Providers should each receive two books (one copy to be maintained in the medical department and one for on call purposes) as well as a copy should be kept in nursing stations and pill windows.   

Community News Archives