Know anybody that deserves an "Above and Beyond" recognition? Click here!

Make This Page Your Permanent Home Page

Are you having trouble getting back to your CMC Internal Home Page once you've read it and moved on? Tired of having to log out and back on in order to find the Internal Home Page? Take these simple steps to set the CMC Internal Home Page as your permanent home page.

Open Internet Explorer, click Tools on the top menu bar, and then click Internet Options. Cut and paste the below address into the address box click Apply and OK. Click Home (icon looks like a house) and you're set.


UTMB Information Services

Help Desk - Report computer, phone, or access problems at (409) 772-5200.


The Logistics Help Desk continues to be available to answer your e-Pro questions at (409) 747-8000.

Tell us what you think! Email your comments and suggestions.

Make Your Ideas Count $$$

Do you have creative ideas that could be implemented to become powerful innovations? In a world of doing more with less, ensuring we maintain efficient processes and brainstorming better ways of doing business is highly important. UTMB-CMC encourages you to share your ideas, and if any of your ideas are selected as powerful innovations, you can receive up to $500.

To share your ideas, please email.

Community News

FY15 CME Policy

(7/22/14) - After reviewing the FY14 CME policy for providers, no changes were made to the policy. Therefore, the attached policy will be in effect for FY15 starting September 1, 2014.

Skyview and Hodge - May 2014 Employee of the Month Recognition

(7/21/14) - The Rewards and Recognition ceremony for May was held at Skyview/Hodge A control on June 26th at 10 am.  Donuts were provided for attendees.  Certificates were awarded to those recognized along with a “Super Star” cup and framed certificate to the EOM for May 2014.  Co-workers recognized Dixie Titus, MHC and Kenneth Bain, LVN for their outstanding attitudes and commitment in the work place.

Kenneth Bain, LVN and Dixie Titus, MHC

Dixie Titus, Employee of the Month May 2014 and Robin Rigsby, R&R Committee Member

Dixie Titus was awarded with the Employee of the Month for May 2014.  Ms. Titus was recognized for helping out a co-worker who was not feeling well.  She not only helped with some assigned duties she continued to check on that co-worker throughout the day.  She was also recognized for her ability to get patients to attend their psychiatric appointments when others have been unsuccessful.  Co-workers report that she is always willing to help without complaint.  Here are a few things said about Ms. Titus:

Ms. Titus is an awesome team player going out of her way to help her fellow co-worker.

Besides her bubbly personality and stylish dress code she is also willing to help when needed.  Thanks Ms. Titus for going above and beyond!

Important Drug Recall Notice:  Baxter 0.9% Sodium Chloride Injections in 100 ml MINI-BAG PLUS Containers

Date of Notice: 07/18/2014

(7/18/14) - Baxter is recalling the following lot of 0.9% Sodium Chloride Injection in 100 ml MINI-BAG PLUS Containers due to the possibility that the injections may contain particulate matter. Baxter also states that if infused, particulate matter may result in blockages of blood vessels, which may lead to stroke, heart attack, or damage to other organs such as the kidney or liver. Baxter further states allergic reactions, local irritation, and inflammation are also possible. Baxter states that it has received any reports of adverse events related to this problem.

0.9% Sodium Chloride (Normal Saline) in 100ml MINIBAG PLUS Containers
Product number: 2B0043
NDC: 0338-0553-18
Lot Number:  P308650
Expires: OCT 2014

All returned product must be placed in a container separate from any other returns or medications.  Products should be clearly marked as recalled and a copy of this recall notification should be returned with the drugs.  The unit name, contact person, and contact’s telephone number must be included with the recalled product in order to receive credit. Please send the recalled product to the Pharmacy attention: Jeri Callahan.

We appreciate your timely assistance in this matter. 

Unit Name:                                                       

Contact Person:                                                

Contact’s Telephone Number:                            


(7/18/14) - Effective July 19, 2014 all non-exempt, overtime eligible employees will be required to start using time clocks on their work units. Attached is a Frequently Asked Questions (FAQs) document that the Human Resources Department has compiled as a reference for those employees who will be using the time clocks. Please review this document to ensure that you are properly clocking in and out on your unit of assignment.

Click here to review the FAQs


(7/18/14) - As a reminder, last summer UTMB and all other UT-System institutions implemented a revised Travel Program.   At UTMB, in addition to our existing agencies (Marchi Travel,  Travel Counselors and SWABIZ),  Anthony Travel Inc. was added as a new approved agency for booking domestic flights.   UTMB is the only UT-Institution that was able to continue use of local travel agencies, thus providing our travelers with more choice.     All other components utilize only Anthony Travel or its partner agency.     Note:   Anthony Travel is the only approved agency for reserving International flights.     New contracts were signed for Car Rentals as a part of this UT-System program.    The approved car rental agencies for use by UTMB travelers are Avis/Budget, Enterprise/National and Hertz.    

Mandatory use of contracted agencies:    As outlined in this UT-System initiative, Airfare can be reserved only through one of the contracted Travel Agencies mentioned above, unless certain rare circumstances apply.    Use of only the contracted Rental Car companies is also mandatory.    

Please find more information on this topic on the UTMB Travel intranet site.     

Diboll Unit ACA

(7/18/14) - The Diboll Unit in June went through their ACA with a 100% for medical and 100% overall.  The Diboll Staff did an exceptional job of pulling together and making the accreditation there a success.  The PM/NM Mrs. Ganata Christian and her staff did a fantastic job. 

Jester Complex Employee of the Quarter

(7/18/14) - The Jester Complex selected an Employee of the Quarter, and we would like to share that with everyone.  Wholeheartedly, we all agreed with the nomination.  What a great employee to have within the Jester Complex!  Thanks for a job well done.  She was presented with a $25 Visa gift card.

Cynthia Delgado

Cynthia Delgado, LVN-CID - Jester 1 Unit

Nomination reads: I am nominating Ms. Cynthia Delgado.  She has been such a huge support system to me.  Being a fairly new CID nurse in an extremely busy unit, there is no way I could have maintained my sanity as well as the workload involved without her.  Ms. Delgado is extremely knowledgeable in all aspects of CID.   I have never asked her a question she didn’t know the answer to.  She works very hard at her job and always has the patient’s best interest in mind.  I could go on and on, but I’ll stop there. 


(7/16/14) - CMC Wound Care Committee has just released the first edition of the UTMB CMC WOUND CARE HANDBOOK. The purpose of this resource is to offer healthcare providers a quick and readily available reference on the basics of wound care. It can be downloaded and printed, or viewed from the web. Click here to view or you can find on the CMC Wound Care Program’s webpage under Departments, along with many other great resources developed by the CMC Wound Care Committee. The Handbook is best used in adjunct with the P&T approved Wound Care Disease Management Guidelines and the Wound Care Pictorial. Please also revisit the Wound Care CKAPs posted on the webpage for more information on specific types of wounds.

Congratulations to Cole and C. Moore on Audit

(7/16/14) - Congratulations to all the staff at Cole and C. Moore for an exceptional audit. The unit overall scores were 98.36% for Non-Mandatory folders and 100% for Mandatory. Medical had 100% in both areas! The auditors had nothing but praise for us. They commended our staff in the way they work together and stick together through the tough times. The cleanliness and sanitation was noted to be exceptional - stating they did not find any dirt in the corners or cobwebs anywhere. The Medical auditor, Katherine Montag, stated she could see the teamwork, experience, and offender's appreciation of services. Our Texas Hospitality was greatly appreciated also. Great job to all! Thanks for all you do.

Vickie Ann Eaton Parker's Life Celebration

(7/15/14) - Vickie Parker: 45, of Angleton, TX, went home to be with Jesus, Thursday, July 10, 2014. She was born in Sweeny, TX on July 20, 1968 to William and Sunny Eaton. Vickie graduated from Angleton High School in 1986 and went on to receive an Associates degree from the Art Institute of Houston and a Bachelor Degree in Psychology from Kaplan University.

Vickie took pride in working as an Administrative CCA for UTMB-CMC Ramsey Cluster. In her spare time she enjoyed fellowshipping with her friends at Catch the Fire and Life Church, working with autistic children, and spending time with her family.

Vickie was met in heaven by her father William Eaton. She will be loved and missed by her mother Sunny Eaton, son Corey Roy, brother Ronnie, sister-in-law Dianna, nephews Justin and Trevor, and many other family and friends.

A Celebration of her life will be held Saturday July 19th, 2014 at 2p.m at Life Foursquare Church, 501 Karankawa, Angleton, TX., with Cere Muscarella Officiating .

In lieu of flowers donations may be made to Life Four Square Church, Children’s ministry.

Third LEAN Six Sigma Learning Module Posted on CLP

(7/15/14) - As many of our CMC staff are aware, we have had a small multidisciplinary group of staff embarking on the Lean Six Sigma journey over the last 9 months. In addition to having additional staff go through formal training, we would like to disseminate the information we have learned in our classes to the rest of the organization as an introduction to Lean Six Sigma methods and tools. Providing this information will enable all to use some of the more common tools to solve unit based problems in a more methodical and data driven manner.

Effective Monday, July 14, a learning module entitled “Getting Better: Using LEAN Six Sigma to Improve Performance in Correctional Managed Care: MODULE 3 The Measure Phase” will be available on the Computer Learning Portal. Please take a chance to review this information at your leisure.

We have posted 3 learning modules now and we expect to provide 3 subsequent modules to cover the Measure, Analyze, Improve and Control (DMAIC) Phases of Lean Six Sigma to be released between now and October 2014.

Time Clock Announcement

(7/15/14) - Click here to view the entire article.

Important Drug Recall Notice:  Hospira Lactated Ringer’s and Dextrose 5% Injection, 1000 ml 

Date of Notice: 07/11/2014 

(7/11/14) - Hospira is recalling the following lot of Lactated Ringers and 5% Dextrose injection 1000 ml due to one confirmed customer report where particulate was identified within the solution of the primary container. The particulate was identified as a filamentous-like structured particulate indicative of mold.

Intravenous administration of a non-sterile product can result in infections that may be life-threatening, and may result in prolonged hospitalization or organ failure. Hospira has not received reports of any adverse events associated with this issue for this lot to date, and has not identified any quality issues with retention samples for this lot.

Hospira Lactated Ringers and 5% Dextrose Injection, 1000 ml

NDC   0409-7929-09

Lot:   35-118-JT, Expires:  11/1/2015

All returned product must be placed in a container separate from any other returns or medications.  Products should be clearly marked as recalled and a copy of this recall notification should be returned with the drugs. 

The unit name, contact person, and contact’s telephone number must be included with the recalled product in order to receive credit. Please send the recalled product to the Pharmacy attention: Jeri Callahan.

We appreciate your timely assistance in this matter. 

Unit Name:                                                       

Contact Person:                                                

Contact’s Telephone Number:                            

Welcome to Correctional Managed Care

(7/11/14) - Please join Region II – Palestine in welcoming our newest employees to Correctional Managed Care.

L-R:  Kristin Wallace, Dental Assistant, Hutchins; Franchette Nelson, LVN, Coffield; Gideon Oputy, LVN, Coffield.

2014 NON FACILITY BASED NOMINEES and 1st   2nd and 3rd Place Winners

(7/10/14) - Congratulations to the following employees for being nominated for the CMC Employee Recognition Award categories and to the 1st, 2nd, and 3rd place winners of each category.  The 1st place winners will be included in the pool with the unit based staff for final selection of 1st, 2nd and 3rd place CMC finalists.  Click here to view the entire article.


(7/9/14) -My name is Billy Horton. I am the director of UTMB-CMC Dental Services and am pleased to present this month’s Senior Leadership Update. I started my career with UTMB at the Stiles unit in January of 2000, then served on the management team at the FBOP complex in Beaumont, and currently operate out of the LeBlanc unit. Recent rounding to many of the facilities has given me the opportunity to meet many of you, and I appreciate your hospitality. It is always good to be able to sit down and visit with unit staff, share information, and listen to concerns.

Feedback that we have received from Human Resources indicates that CMC is doing very well with the new self-service evaluation process. However, to ensure that CMC is able to meet the July 31 UTMB timeline for completion of all employee evaluations, CMC has imposed its own internal deadline for completion of the evaluations. If you have not already done so, our senior leaders are requesting that you complete your self-evaluation and forward the document to your direct reporting supervisor no later than July 11. This will ensure that we meet UTMB’s timelines and requirements. Your efforts are greatly appreciated

LAR (Legislative Appropriations Request)
The Texas Legislature will convene in January of 2015, and CMC leaders have been working closely with TDCJ in preparing our FY16/17 LAR. We appreciate the input from our facility and regional management teams in completing this task.

Annual Compliance Training
Just a reminder that the deadline to complete your annual compliance training is nearly here. If you have not already done so, please take the time to complete your required training.

Time Clock Update
Currently, the Estelle unit, Carole Young facility, Jester complex, and the Central Pharmacy are completing a time clock pilot. All appears to be going reasonably well. Due to the complexity of these units, we believe that they should be able to identify most of the challenges that we will encounter. Our CMC HR department will soon be sending out FAQs for managers/timekeepers to share with all employees. If the pilot continues to meet payroll and HR requirements, it is expected that time clock utilization will be implemented throughout CMC on July 19. All employees will be asked to maintain a hard copy timesheet for at least the first pay period to ensure that they get paid properly if any electronic glitches occur.

CMC Homepage
A prototype of a new web page redesign is in development and we have scheduled a focus group comprised of front-line users to give us feedback on how to optimize information flow for a leaner web page.

Digital Radiology
The FY14 roll-out of the new computed radiography (CR) systems is nearly complete. Thus far, 54 units have been installed. The remaining unit (Jester IV) will have its CR system installed in September. Dental currently has digital panorex machines at 6 facilities and we are hopeful to be able install additional systems at other in-processing facilities in the next fiscal year.

CMC Manager Training
Plans are currently underway to roll-out CMC manager training in the fall for both new and seasoned supervisors. This training will help prepare our managers to be more effective in carrying out their leadership roles and to guide employees through the many changes that occur in a correctional healthcare setting.

Mental Health Services
Mental Health Services and TDCJ Health Services have announced the development of the TDCJ Administrative Segregation Therapeutic Diversion Program, which is being implemented at the Hughes unit in Gatesville. This program will not be replacing any of the other therapeutic programs, but will be an additional opportunity for mental health to offer a continuum of care as related to restrictive housing. The program will promote skills designed to improve offenders’ decision-making, impulse control, and quality of life and to prepare them for release to the general population.

Dental Trivia

  • George Washington only had one natural tooth remaining when he was inaugurated in 1789 for his first term as President.
  • In England and America, it was a common practice for the blacksmith to moonlight as a dentist. Every town had a blacksmith but did not always have a barber, a doctor, or a dentist.
  • The majority of victims killed in the 9/11 terrorist attack were identified by dental forensics rather than DNA.
  • In the mid 1990s, a West Virginia inmate braided dental floss into a rope and scaled a prison wall to escape. This was not the first, nor will it be the last, incident of dental devices used for brushing or flossing being altered and used as a weapon or a means of escape by incarcerated individuals.
  • It takes 14 muscles to smile and 43 muscles to frown.

Dental Quiz

  • One of the strongest muscles in the body is located in your jaws. What is the force, in pounds of pressure, that is applied to the molars when you bite down? 80, 175, or 200
  • Which of the following famous men practiced dentistry? Paul Revere (silversmith), Doc Holliday (gambler/gunslinger), Zane Gray (western novelist)
  •  What is the hardest part of your entire body?
  • How many adult teeth do humans have?
  • How many baby teeth?
  • George Washington had “wooden” or “ivory” teeth?
  • Name the longest tooth in humans.
  • Who is credited for introducing chewing gum to the US? Thomas Edison, Santa Anna, or Christopher Columbus
  • A dog has how many teeth? 25, 32, or 42
  • If you don’t floss, what percentage of your teeth do you fail to clean? 10%, 35%, or 50%

Click here to view the answers

Region III, J.W. Hamilton, Jr. Facility

(7/7/14) - The J.W. Hamilton, Jr. Facility Management Team is excited to announce the Employee of the Quarter, Kimberly Toney, Correctional Clinical Associate.  Kim is a detail oriented employee who consistently strives for 100% accuracy in every task assigned to her.  She is always available for back-up support to her coworkers and motivated to cross-train in areas across the clinic.  She is an integral part of a close net team at the Hamilton Unit.  Kim helps ensure administration runs smoothly on a daily basis.  Thanks Kim for your dedication and loyalty to Correctional Managed Care! 

Welcome to Correctional Managed Care

(7/7/14) - Please join Region II – Palestine in welcoming our newest employees to Correctional Managed Care.

L-R:  Ashley Dressell, CCA, Coffield; Mark Reynolds, MLP, Lindsey; Elizabeth Holt, MHCM, Hodge; and Shreehba Kafle, MLP, Bridgeport.

(7/7/14) - Please join UTMB Region I (Beeville) in welcoming our June 30, 2014 new hires to UTMB - CMC.  (L-R) Donna Pfannstiel, LVN - McConnell Unit;  Laurie Gonzales, NCI - Connally Unit; Sayeeda Bennett, CMA - Lockhart; Lacey Koonce, Dental Assistant - Garza Unit;  Teresa Lubbock, Dental Hygienist - Connally Unit.  Welcome to UTMB – Correctional Managed Care! 

(7/7/14) - Please join us in welcoming the following new employees' to UTMB CMC Region 1, Gatesville. L to R: Allison Perry, CCA – Crain, Kelli Biddle, LVN – Bartlett, Malotsha Foster, Mid Level Provider - Crain

(7/7/14) -Please join the Huntsville Area (Region 2) in welcoming the following employees to the exciting world of Correctional Managed Care. Center Front: Callie Doyle, PCT/ Estelle. Second Row (L-R): Maria Diaz, Pharmacy Resident/CMC Pharmacy, Sylvia Muange, PCT/Estelle, Corrin Peddy, RN/Estelle, Yolanda Fletcher, CMA/Polunsky, Christiana Parks, LVN/Pack and Macy Ginsel, Phlebotomist/Byrd. Third Row (L-R): Ashley Cunningham, Pharmacy Tech/CMC Pharmacy, Tilease Jacques, CMA/Estelle, Charles Watkins, Dialysis PCT/Estelle, Cheryl Gregory, CCA/PECC, Arthur Bonner, MLP/Polunsky and Christy Pounders, RN/Duncan.

New Edition of the CMC Formulary Book

(7/1/14) - The 20th edition of the CMC Formulary Book has been published and will be distributed to facilities over the next few weeks.  An updated electronic version is already available on the Pharmacy homepage (  Providers should each receive two books (one copy to be maintained in the medical department and one for on call purposes) as well as a copy should be kept in nursing stations and pill windows.   

Annual Enrollment: It Will Be Here Before You Know It

(6/30/14) - Annual Enrollment is just around the corner. Watch for July’s special Annual Enrollment editions of the employee and retiree newsletters to be distributed via email by Wednesday, July 2, 2014.

During early July, the UT System Office of Employee Benefits (OEB) website will be updated with this year’s Annual Enrollment information, including video presentations from OEB and the UT Benefits insurance vendors.


Annual Enrollment period: July 15, 2014 through July 31, 2014;

UT Benefits Enrollment Options Letter: Receive via email by July 15, 2014;

Deadline for submitting Evidence of Insurability (EOI) forms for Life, Disability, and Long-Term Care insurance: August 15, 2014; and,

Effective date for coverage elected and approved during Annual Enrollment: September 1, 2014.

It is especially important for employees and retirees to keep your contact information (particularly email addresses) up to date during the Annual Enrollment season. If you know of any employees or retirees who are not receiving this newsletter electronically, please encourage them to contact the HR or Benefits office at their institution to update their email address.

Stay tuned for more information about Annual Enrollment from the Office of Employee Benefits as well as from all UT institutions’ benefits offices.

Woodman State Jail Employee of the Quarter

(6/30/14) - The Woodman Employee of the Quarter is Ms. Clydene Aguilera, CMA.  Ms. Aguilera has been a valued member of UTMB for the past 15 years.  She is always very helpful to her fellow employees and maintains a cheerful attitude even during the busy times!  We appreciate all she does to contribute to our team!  Congratulations, Ms. Aguilera!

Region III, J.W. Hamilton, Jr. Facility

(6/30/14) - The Facility Management Team is proud to present the Employee of the Quarter as Tammy Wiggins, Certified Medication Aide.  Tammy has proven to her peers that she is a hard worker and wants to ensure that her patients get the best possible care.  She is also compassionate with fellow co-workers to answer questions or find answers.  Tammy believes in getting the job done and takes initiative to help the nursing staff when needed.  As stated by a fellow nurse, “I never had to ask for her help because she has already anticipated what I need and (has) taken care of it.”  Tammy also has made others feel welcomed and oriented new comers to the facility and other staff members.  She is resourceful and persistent to ensure standards are achieved.  Thank you Tammy for being our Employee of the Quarter.

Susan Morris Appointed Medical Director for Outpatient Services

(6/26/14) - I am pleased to announce that Dr. Susan Morris will assume the position of Senior Medical Director for Outpatient Services on July 1, 2014. Dr. Danny Adams will continue to serve CMC in a part-time status providing patient care at facilities in the Palestine area. I commend Dr. Adams for the many contributions he has made to improving CMC’s health care services over the past 19 years.

In her new position, Dr. Morris will be responsible for the clinical operations of CMC’s outpatient operations at 83 facilities across the state.

Dr. Morris earned her undergraduate degree at the University of Texas at Austin, graduating with highest honors. She received her doctorate in medicine from the University of Texas Medical Branch in 1978 and then completed a residency in family practice at John Peter Smith Hospital in Fort Worth. Dr. Morris is board certified in both family practice and emergency medicine. She joined CMC in 1995 as medical director for the Halbert and San Saba units. She has since held several supervisory positions within CMC, and currently serves as Region 1 medical director. In addition, Dr. Morris is an instructor in institutional and correctional health in the UTMB Department of Preventive Medicine and Community Health. She has served on a number of UTMB-CMC committees, and currently is chairperson of the Pharmacy and Therapeutics Committee and a member of the Peer Review Committee, Mortality and Morbidity Committee, and the Electronic Medical Record Workgroup.

I have complete confidence that Dr. Morris has the leadership skills to successfully meet the important responsibilities of her new position.


Wynne Unit Florence Nightingale Award Goes to Jackie Fisher, RN, Nurse Manager

(6/27/14) - Ms. Fisher has followed Nightingale's footsteps in her selfless service and high professional standards. She continues to set high standards for the nursing profession and is an optimum example for nurses everywhere. She is compassionate, diligent, and committed to providing quality patient care.  She pushes her nurses to concentrate on more than the routine tasks but to focus on the total needs of the patient. Ms. Fisher shows great courage and determination and doesn’t realize the positive impact she has on others. She personifies many of the important ideas that are crucial to nursing - values, vision and voice. Ms. Fisher’s is always helping others whether it is at her unit or at another unit. She is looked upon as an expert in her field and is often called on for many things, to include mentoring. It’s not every day that we take the time to acknowledge others for a job well done so we at the Wynne facility want Ms. Fisher to know that we are blessed that she is a part of this team and work family.

Congrats to Jackie Fisher!

Celebrating Success at the Willacy Unit

(6/27/14) - The Willacy Unit had a lot to celebrate during the month of May down in the Rio Grande Valley. Early in May the Willacy Unit successfully completed its ACA Re-accreditation with the Medical Department scoring 100% and the unit scoring 99.8% overall. The Auditors were very complimentary of the entire facility, both in its appearance and the teamwork exhibited by the staff.  Ms. Hladki (the Medical Auditor) was extremely impressed with the Medical Departments - especially the EMR system, the professionalism of the staff, and the teamwork.  She also noted the positive feedback from the offenders interviewed about health care provided, and overall clinic operations.  Warden Perez thanked everyone for the hard work exhibited daily to make the facility a success. Willacy Unit to view the entire article and pictures.

Ellis Unit Celebrates the Retirement of Brenda Hough, NP

(6/26/14) - Brenda Hough’s retirement party took place on Friday, June 20th.  Her 10 years of dedication was celebrated with family and friends at Los Ponchitos Mexican Restaurant in Trinity, Texas where she was presented with a beautiful plaque, flowers, and gifts.  Those that have worked with her shared stories and laughs of times spent together.  We will join together one last time to share laughter and tears on Monday June 30th for a going away breakfast and to wish her the best of luck and adventure in her retirement.  Please feel free to stop by or send a quick email to wish her the best.

Click here to view the entire article and pictures.

Beaumont Complex Staff Appreciation

(6/26/14) - The Beaumont Complex FMT hosted a Staff Appreciation Luncheon/Luau for their hard working staff on June 18, 2014 at the Leblanc Visitation Room. Pizza, dessert pizza, and drinks were provided for the luncheon by the Management Team. Employees who had Service Pin anniversaries were recognized and given frames with awards. Click here to view the entire article and pictures.

Formulary Update and Policy Revisions 

(6/24/14) - The following formulary changes click here went into effect on June 11, 2014.   Policy revisions will be posted soon on the Pharmacy home page  Full versions of all P&T approved disease management guidelines are also available on the Pharmacy homepage.  Regional Medical Directors or providers may request that Pharmacy Clinical Practice Specialists review disease management guideline updates at provider meetings. 

Region 3 Employee Service Pin Ceremony

(6/24/14) - The Region 3 Employee Service Pin Ceremony was held on Thursday, May 29th at the Lychner facility.  Fifty-nine recipients were invited to celebrate their cumulative 500 years of UTMB service!  The All-American themed event began with a welcome from Region 3 Operations Manager, Jason Chavers.  Words of appreciation for their years of service were presented by Dr. Joe Sheringo, Region 3 Dental Director, and service pins and certificates were distributed by Paul Brown, Region 3 Director of Nursing and Tonya Campbell, Region 3 Senior Mental Health Manager.  Many of the employees’ direct supervisors were able to attend the event, but others displayed true servant leadership by filling in at the units, so the service pin recipient could attend.  Lunch was served and door prizes were given away throughout the event.  Those who were in attendance to celebrate their service were:

20 Yrs Service

15 Yrs Service

10 Yrs Service

5 Yrs Service

Debie Dansbe

Casey Gonzalez

Lisa Cantu
Cynthia Delgado
Charlotte Nease
Bruce Potte
Jessica Robicheaux
Doris Wiggs

Janet Benich
Gary Christman
Mary Garcia
Brandon Heiple
Seleta Mathews
Christina Miles
Renee Parker
Tami Rogers
Linc Simples
Ernest Styles
Kenneth Waldrep

Second LEAN Six Sigma Learning Module Posted on CLP

(6/24/14) - As many of our CMC staff are aware, we have had a small multidisciplinary group of staff embarking on the Lean Six Sigma journey over the last 6 months. In addition to having additional staff go through formal training, we would like to disseminate the information we have learned in our classes to the rest of the organization as an introduction to Lean Six Sigma methods and tools. Providing this information will enable all to use some of the more common tools to solve unit based problems in a more methodical and data driven manner.

Effective Monday, June 23, a learning module entitled “Getting Better: Using the DEFINE Stage of LEAN Six Sigma” will be available on the Computer Learning Portal. Please take a chance to review this information at your leisure.

We have posted 2 learning modules now and we expect to provide 4 subsequent modules to cover the Measure, Analyze, Improve and Control (DMAIC) Phases of Lean Six Sigma to be released between now and October 2014.

CMC Outpatient Services Celebration

(6/24/14) - Tuesday, June 17 was a day of celebrations for Stafford – CMC Outpatient Services.  We celebrated a birthday for Christina Liendro with lunch from Lasagna House.

Click here to view the entire article.

Welcome To Correctional Managed Care

(6/24/14) - Please join UTMB- CMC, Region III - Beaumont in welcoming newest employees hired on 6/16/2014  for the Dayton Complex.

(L-R)  Shandra Edwards, LVN; Kathleen Presher, LVN

Finance Department Employee of the Quarter

(6/23/14) - The CMC Finance Department employee of the quarter is Dipak Patel.  Congratulations to Dipak who is a Senior Financial Analyst for Finance.  He has taken on several new duties over the past year and can be relied upon to get the job done. Thank you for your dedication and valuable service.

Alfred Hughes Employee of the Quarter

(6/23/14) - Dr. Randall Meyer, DDS, was unanimously nominated as the Employee of the Quarter.   Within seven months of being hired, Dr. Meyer has impressed everyone with his high level of professionalism and dedication towards his work.  Some of the comments made about Dr. Meyer consisted of; compassionate toward both the employees and the offenders, he has stepped up to all challenges placed in front of him and continues to smile.  Dr. Meyer places a great deal of emphasis on providing valuable professional services to others.

Congratulations and thanks for all you do!!!!


(6/20/14) - The Pearl 7.1, Patch 1 is still on schedule to be deployed Sunday, June22nd at 7:00 p.m. All computers should be left powered on, but the user should log off and do NOT lock the PC.

Some important changes in this patch will be the discarding of Unfinished Documents 24 hours after initial creation.  If you still have several unfinished documents, please delete them or complete them before Monday.  The HOLD button for medications will be disabled to all users except for Pharmacy holds.  Click here to review the Patch 1 change document.  All users should familiarize themselves with these changes before Monday morning. 

The first time a user logs on to Pearl, there may be a prompt to run the installation of Patch 1.  Click OK and allow it to run through its entirety before trying to log into Pearl again.

If you have any questions, please contact the CMC Helpdesk at 409-772.-5200 or


Gatesville Area CMC Recognition Awards

(6/20/14) - Several individuals from Region 1 (Gatesville Area)  were recognized at a ceremony on June 10th for their nominations for the CMC Recognition Awards by Regional Team members Earl Jarrett, Larry Saenz, Joe Simental, Dr. Susan Morris, and Dr. Scott Reinecke; along with special guest Kelly Coates. Click here to view the entire article.

Region 1 Gatesville Area Service Pin Ceremony

(6/20/14) - Region 1 (Gatesville Area) held their service pin ceremony on June 10th at the Live Oak Room in Gatesville, Texas.  Employees were recognized for their 5, 10 and 15 years of service. Awards were presented by Regional Team Members Earl Jarrett, Joe Simental, Larry Saenz, Dr. Susan Morris, and Dr. Scott Reinecke; along with special guest Kelly Coates.      Click here to view the entire article.

Crain Unit Employee of the Quarter

(6/20/14) - The Crain Unit Medical Department Employee of the Quarter was Mr.  Willford LVN.  Mr. Willford assists all medical departments and employees at any given time.  He also ensures all documents are being completed per policy for unit operations.   The clinics/units medical operations run smoothly due to his professionalism and dedication.  He has caring attitude and great nursing judgment and always volunteers for extra duties and overtime contributing to completing the mission of the unit.  Thanks for going above and beyond.  Mr. Willford was awarded a Certificate and $ 25.00 gift card.  Thanks Mr. Willford for all you hard work ethics and going above and beyond. 


Pharmacy Operating Hours for the Holiday skeleton crew

(6/18/14) - Please note that the Pharmacy will close early (4:30pm) and will only be running a skeleton crew on Thursday, June 19th, 2014 in observance of Emancipation Day.  Facility staff should review floor stock supplies in advance of the holiday and order accordingly.  New prescriptions should be entered into the EMR and non-formulary requests should be submitted as early as possible during the day. Delivery delays may occur for new prescriptions.  If urgent assistance is needed, the on-call pharmacist may be reached for recommendations at 936-436-2093.  Thank you.

Dr. Murray's Presentation to House Appropriations Committee

(6/16/14) - On May 29, Dr. Murray was asked to present information to the House Appropriations and Corrections Committee on the current cost drivers for our correctional manage healthcare system. Click here to view Dr. Murray's presentation.

Triple Antibiotic Ointment Unit Dose Packets for Nursing Protocol

(6/16/14) - There is a current manufacturer shortage of triple antibiotic unit dose packets used in nursing protocol.  The estimated availability date is late June.  The medication will remain available in the EMR to order to allow floor stock administration. 


(6/11/14) - As the director of Mental Health Services for CMC, I take great pleasure in presenting this month’s Senior Leadership Update Series. I hope that everyone had a pleasant Memorial Day weekend and has begun taking advantage of summer activities and vacations. Now to the update.


UTMB’s ePerformance self-service evaluation tool is now up and running. CMC managers recently completed ePerformance training and many of you have already started the evaluation process. Great job! It is essential that everyone complete a self-evaluation. Our goal is to have all evaluations completed no later than July 31, 2014. (The sooner the better.) Information about using the system, including login instructions, is posted on the UTMB HR website. In addition, an informational video (ePerformance Employee Toolkit) is available on the CMC Computer Learning Portal. Change is difficult and I thank everyone in advance for your patience and support as we learn and implement this new system.

Time Clocks

On to phase 2! The initial test project has been completed at the Jester complex. Because of the superlative efforts of CMC, HR and UTMB payroll staff, we are now able to move forward with our pilot process. Effective Saturday, June 7, staff at Carole Young, Estelle, Pharmacy, and the Jester complex will begin using time clocks for the next two pay periods. If all goes well, phase 3 will be implemented in July, when staff at all facilities will begin utilizing the time clocks.

Emergency/Disaster Planning

Because of the unpredictable nature of Texas weather during our summer months, we all need to be prepared for hurricanes, storms, and non-weather-related emergency scenarios. Kudos to everyone designated as “essential” personnel and is ready, willing, and able to staff CMC facilities in the event of weather-related and other emergencies.

Preventing Suicide and Reducing Self-Injurious Behaviors

Leadership from CMC Mental Health Services and Nursing Services met with statewide leadership from TDCJ and Texas Tech Correctional Managed Health Care for an all day “Suicide Retreat” at TDCJ headquarters in Huntsville on May 20. The main objective of the meeting was to review, identify, and implement additional strategies to reduce suicide attempts and self-injurious behaviors. Ultimately, a successful prevention program is the collective responsibility of administrative, custodial, and clinical staff.

Update on Cell Door Repairs at Jester IV Unit

Having 20 inpatient psychiatric beds offline at Jester IV for close to 6 months has presented significant challenges statewide. I’m pleased to report that this important cell door repair project has gone very well and we anticipate an early completion date later this month. Special recognition goes to Jester IV custody and mental health services leadership for their teamwork, communication, and “can-do” attitude during this period of adversity.

Psychiatric Services for TJJD

CMC has provided on-site and DMS psychiatric services to youth within TJJD institutional facilities and halfway houses (formerly known as the Texas Youth Commission) since 2008. Although there has been a reduction in the number of TJJD facilities as well as the total number of confined youth, many of the youth who remain confined have serious psychopathology and comorbidity, resulting in additional healthcare challenges. Our CMC adolescent psychiatrists and nurse practitioners have done an outstanding job in the face of adversity, unit closures, youth movement, prescribing challenges for certain medications, and the like.

Civil Commitment

There is a growing need to seek civil commitment to a Texas State Hospital for certain offender-patients with serious mental illnesses at the time of their release from TDCJ so that they can receive additional psychiatric evaluation and treatment. All TDCJ offenders who are scheduled for a civil commitment proceeding are first transferred to the Skyview Unit. [Steve Peters, mental health case manager at Skyview, has done an exemplary job of managing the growing demands of this challenging process.] The offender-patients are evaluated by Skyview staff and, if found to require additional treatment upon release, are transported to the Cherokee County Court in Rusk. This has been the only county court conducting civil commitment hearings for soon-to-be released TDCJ offenders. We are pleased to report that we are expanding the civil commitment process to the county courts in Fort Bend and Lubbock counties. This initiative will decrease travel time and expenses for many of these patients (Texas is a big state!) and will improve the quality and continuity of their care and bolster public safety.

Facility Rounding

Dr. Murray and CMC senior leadership have enjoyed the opportunity to meet with many of you in person at TDCJ and TJJD units statewide. We greatly appreciate your hospitality and probing questions and concerns. We look forward to meeting as many of you as possible over the coming months. Click here to download the rounding schedule for the remainder of the fiscal year.

Upcoming Legislative Session

The 84th Texas Legislative Session begins on January 15 of 2015. Dr. Murray and senior leaders from CMC and TDCJ have already been in Austin to present testimony and to discuss our operational needs for fiscal years 2016-17 with legislators and other state officials. In brief, our primary requests will be for salary adjustments that allow us to compete for necessary healthcare staff as well as for funding to hire additional staff in all areas, to make needed improvements to our EMR and telemedicine systems, and to purchase critical capital equipment. We are looking for salary increases for all of CMC. Dr. Murray specifically noted that both Nursing and Mental Health were priorities due to our comparison to the market. We will keep everyone updated on the legislative process as it draws closer. Dr. Raimer will once again be posting valuable information about the daily workings of the Legislature on Ben’s Blog.


In reflecting on the current fiscal year, it has indeed been a challenging but exciting time for CMC Mental Health Services. We have several years of data demonstrating increased numbers of TDCJ offenders requiring mental health services, treatment with psychotropic medication, and treatment for comorbid medical conditions with no resulting increase in the number of psychiatrists, psychologists, or other mental health staff.

  • We are seeking funding to hire additional psychiatrists, psychologists, and other mental health staff for both inpatient and outpatient services.
  • The issue of identifying and managing offenders with mental disorders and problem behaviors within administrative segregation (ad seg) and other restrictive housing settings is a major challenge in corrections, both in Texas and across the nation. We are working closely with TDCJ Health Services to develop an innovative mental health treatment program for TDCJ ad seg offenders housed at the Hughes Unit in Gatesville. More to follow on this exciting new program.
  • We are seeking to expand opportunities for recreational therapy and other therapeutic activities for TDCJ inpatient offenders with serious mental illnesses at the Jester IV and Skyview units. Kudos to Beverly Echols for her leadership with these efforts.

In closing, I want to extend my sincere thanks to all of you for the outstanding health care that each of you provide to our oftentimes challenging patients housed within a large and challenging correctional system that presents numerous barriers to carrying out our mission each and every day

Click here to view 2014 Facility Rounding Schedule.

Wishing each of you and your families a wonderful, fun-filled, and safe summer!
Joseph Penn

Employee Advisory Council Survey

(6/10/14) - The Employee Advisory Council (EAC) is sponsored and endorsed by the President’s Office. Our main goal and purpose is to foster bidirectional communication and dialog between leadership and all Classified, Administrative & Professional, and Non-Teaching employees, excluding residents. In order to better serve you, we have developed a brief Employee Advisory Council Feedback Survey.

This survey should only take about five minutes to complete. Your answers will be completely anonymous, unless you decide to include your name and contact information. Any questions marked with an asterisk (*) require an answer in order to progress through the survey.

Thank you for taking the time to complete this survey conducted by the EAC. Your feedback is important to us and is invaluable in how we can better improve our service to you. To learn more about the EAC or to contact us directly, please visit our

Click Here to Access the Survey or go to in your web browser.



(6/6/14) - An eProcurement Requester/Buyer training is scheduled for Friday, June 13th in Huntsville.  The five hour class will assist trainees in creating DEP, ACQ, and “Punchout” requisitions, as well as provide instructions on how to inquire and navigate among the various screens.  Information regarding repairs and medical oxygen procedures will also be provided.  To reserve a spot, please send an email to Lavonne Zaiontz at

June class is full and information regarding the July class will be posted soon Available seats are limited!!

Wynne Unit Employee of the Month

(6/6/14) - Mrs. Bercilia Granados, where do I start?  If you have every met her, you would remember her. She has an almost hypnotic smile.  When she smiles, you have to smile back.  I don’t work directly with her in her department, but she seeks me out every day to smile and say good morning. I have had several offenders mention her and how she is always kind and helpful to them. In this environment it is hard sometimes to smile and have kind words, but somehow she manages.  I have known her for several years now and she is still the same…. genuinely happy.  It is so hard to find people that are truly happy now days, and with all the negativity that the world holds, she is always there to give you a smile and a kind word.  If you catch her at the right time of the day, she might tell you a story of her weekend and I promise you will get a bellyaching laugh.  Within UTMB we strive to seek out those employees that go above and beyond in their duties.  Mrs. Granados does this and more and she does it with a smile and a “Get er done” attitude. We are grateful to have her at the WY facility.

Welocme to Correctional Managed Care

(6/6/14) - Please join the Huntsville Area (Region 2) in welcoming the following employees to the exciting world of Correctional Managed Care. Back Row (L– R): Tomeka Shaw, CMA/Polunsky, Carlene Johnson, LVN/Huntsville, Janet Haney, MLP/Diboll, Jessica Mayfield, PCT/Estelle and Christopher Kelley, LVN (P/T)/Cleveland. Front Row (L-R): Sherrie Johnson, CCA/Estelle, Cynthia Bane, RN/Estelle and Samantha Felix, LVN/Hamilton.

(6/4/14) - Please join the Houston and Galveston Human Resource offices in welcoming these new CMC employees.

5/5/2014 – L-R – Daniel Stanley, Correctional Clinical Associate at Jester III, Charlotte Anderson, Nurse Clinician at Young, Christine Kershner, Patient Care Technician at Young, Shirley Quashie, Certified Medication Aide at Young, Tameka Dean, Patient Care Technician at Young, Tojshrielle Williams, Patient Care Technician at Young and Jenna Wooley, Patient Care Technician at Young

5/19/2014 – L-R back row – Danielle Tsamouris, Mental Health Clinician at Lychner State Jail, Cherisse Lamb, Correctional Clinical Associate at Young, Elcy Arthungal, Nurse Clinician at Jester IV, Lisa Boudreaux, Correctional Clinical Associate at Jester III ADS, L-R front row - Heather Fender, Lychner State Jail and Kimberly Smith, Certified Medication Aide at Lychner State Jail

6/2/2014 – Mark Mason – Vocational Nurse at Jester IV


(6/4/14) -Please join Region II – Palestine in welcoming our newest employees to Correctional Managed Care.

L-R:  Paige Bond, CCA, Gurney; Kayla Fox, Phlebotomist, Gurney; Katrina Hines, MHC, Skyview; Britnye Moore, CCA, Beto

Community News Archives